Cerapedics: A bespoke CRM solution and TypeForm integration using Claris Connect and Claris FileMaker Pro. 

Cerapedics are creators of a ground-breaking bone graft technology and work with hospitals worldwide. We worked with them to revolutionise the way they manage and track data. They have moved from spreadsheets to an automated, bespoke system to manage their engagements, touchpoints, and sales.

Delivery

Desktop, Mobile, Tablet

Technology

How did our work make a difference?

Cerapedics’ previously Excel-heavy and manual process is now fully automated with their new Claris FileMaker System. They can efficiently manage follow-ups, flag individuals, and keep track of contacts. Meanwhile product and sales data links into their new system from TypeForm. They are now proactively selling products in a data-driven and intelligent way. They have access to reports and data such as revenue and sales. These are displayed at the hospital level and mean that the team can easily forecast future sales. They can also access utilisation reports, based on the volume of products used during case studies in hospitals. This integration with TypeForm provides the Cerapedics team with product usage reports across hospitals and procedures.

Key facts and figures.

Predicted increase in client engagements

80%

Spreadsheets no longer needed

6

New reports available to team

3

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